At this moment, we currently only ship to locations within the United States and it is free shipping (Except Hawaii, Alaska and Puerto Rico).
We ship scooters by FedEx or UPS.
If you want to ship to the European Union and the United Kingdom, please refer to hileyrider
We strive to process all returns the same or next business day following receipt at our location. Most debit or credit cards, as well as PayPal accounts, will show our refund to you within 72 hours (or on your next paper statement).
In most areas of USA, electric scooters have the same laws as electric bikes. The general conclusion is that electric scooters are like bicycles — no extra regulations are needed. In most places you can ride your electric scooter on pathways, trails, and streets that have bike lanes. You won’t need a license, registration or insurance, but sidewalks are off-limits.
You could read the details of our Refund Policy.